Children's Ministry Volunteer Orientation Video

At Sojourn Church Midtown, the church where I serve as a pastor, we're now using a series of training videos both to equip parents as disciple-makers in their homes and to orient and update our children's ministry team on our ministry policies and procedures as well best practices when teaching kids. 

I'm planning to share these videos here at gospelcenteredfamily.com as we release them to our church community. This first video is designed to orient new volunteers in our children's ministry. It outlines three things: (1) a gospel-centered vision for children's ministry, (2) what is required to serve as a volunteer, and (3) what volunteers can expect.

Here's a brief outline of the content:

Vision

Jesus said, “When you welcome a child in my name, you welcome me.” That’s why children’s ministry exists. At Sojourn Kids we want to show kids Jesus so that they grow up to be like him and then in turn go to tell others about him.

We are seeking to do this in several ways. Here are two of our goals. (1) We’re striving to create safe and welcoming environments where we can build relationships with kids and their families. (2) Next, we want to connect kids and their families to Christ in the way we sing, teach, and play. 

That’s where you come in. Your faithful service as a member of one of our Sojourn Kids ministry teams makes it possible for us to accomplish this. And as you use your gifts serve children, I believe God will use that to grow you as well.  

Requirements as You Begin Serving

So, where do you begin? All Sojourn Kids ministry team members must be Sojourn members or members in process. In addition, middle and high school students who are involved in Sojourn’s student ministry can serve as a third person assistant in classrooms alongside an assigned mentor. You must complete the volunteer application that you can find here http://sojournkids.com/get-involved, submit to a thorough criminal background and reference check, and complete the required basic training videos or checklists that cover our ministry philosophy, safety and security policies, and abuse reporting policies. If you’ve already completed the application, you may have an invitation to complete one of these requirements in your e-mail Inbox right now. After these steps are completed, we’ll set up a time for you to observe in a classroom on Sunday to see what role might be the best fit for you.

What You Can Expect from Us

As you are serving in Sojourn Kids, here are six things you can expect from us as your leaders. 

  1. Expect to hear from us every week. We’ll send weekly communication that includes our schedule and the curriculum we’ll be teaching at our upcoming weekend gatherings. That communication will tell you what supplies we’re providing for the weekly lessons and tell you about any additional items you may want to bring as a supplement to your teaching.
     
  2. Know that we’re praying for you on a weekly basis as you live as you prepare to share Jesus with Sojourn’s kids.
     
  3. You can also expect that every open classroom will be staffed with at least two fully vetted volunteers.
     
  4. Then, we will equip you with educationally excellent, biblically faithful curriculum that focuses on Jesus.
     
  5. And we’ll create training resources like this video and conduct regular formal training meetings to help you grow your skills.
     
  6. Finally, if there is ever anything you need, please ask us, your Sojourn Kids staffers, as well as the coaches and coordinators that lead in your service areas each week.

What We Expect from You

 Last of all, before you begin serving, it’s important for you to know what we expect from you as well. Here are five quick things.

  1. It is really important that you arrive on time. Volunteer teams huddle before the service begins (times vary by Sojourn location) so that we can open the doors for parents early.
     
  2. Second, please prepare well. Read the Bible passage for the week. Think about it and pray that God will help you understand it. Even if you are not the primary teacher in the classroom, study the lesson and be ready to help out.
     
  3. Watch these training videos and read through our policy checklists. But don’t just read them, commit to follow these policies and implement them when you serve.
     
  4. When, you have to be away, post a request for a substitute in our online group at least two weeks in advance. And if you have to be out at the last minute because you’re sick (It happens. And please don’t show up if you have the flu!), just call or text your service leader.
     
  5. Finally, after you’ve observed at a gathering and found a volunteer role that seems like a good fit for you, let us know. We ask that all volunteers commit to serve for a covenanted time period (commitment cycles vary by Sojourn church location) This provides stability and continuity for the children in your classroom, and it gives you a season of service to consider whether or not you’d like to make longer-term commitment to children’s ministry or take a look at serving in a different Sojourn ministry area.

This is a 101 walkthrough of what it means to serve as a volunteer with Sojourn Kids. Hope it's helpful as you consider equipping children's teams at your church. Stay tuned for another Sojourn Kids 101 training video next month! 

Family Friday Links 1.5.18

Family Friday Links.png

Happy New Year! Here's what we've been reading online lately.

Greg Baird has a post on volunteer training. He lists 13 ways to accomplish this important task. This well worth the time of any leader of any children's or youth ministry.

Jason Allen had a post on leading kids to Christ. He writes what every parent feels, "I feel the weight—and glory—of this stewardship daily and find immeasurable fulfillment and joy as I see my children taking steps toward Christ." He goes on to list 10 tips, and they are valuable, check them out.

The Gospel Coalition had a post reviewing a modern, secular view of marriage. It warns against selfishness in marriage. The post concludes this way, "To marry is to give yourself away to find that you gained another person, and that your union exudes more life than the calculated transactions between two allied individuals." This is a valuable read for those married as well as those thinking about it.

What have you been reading online lately? Leave us a link in the comment section and we will check it out.

Three Reasons to Use a Training Checklist Instead of a Training Manual

A few years back, I had the privilege of working alongside a young man named Andrew. Andrew served for one year as an intern with our church, and he brought expertise I'm really grateful for. Before his internship at Sojourn, Andrew had been a lead trainer for local Chick-fil-A restaurants, and he had created training checklists that were used at a few of the Louisville CFA locations.

Before Andrew's time as an intern, we'd put all our training materials into manuals. We had a 40-page policy book that included our vision, general procedures, and safety policies. One of the first things Andrew did as a member of the team was suggest we transition our policy book into a series of checklists. Moving to checklists has had the advantage of making our training more individual and personal as well as more efficient.

Here are 3 reasons to use a training checklist in addition to (or even in place of) a training manual:

1. simplicity

According to Andrew, an ideal checklist is one page with text on the front and back. If you are going to keep your checklist to that size, you have to state your policies and procedures simply. Checklist brevity means minimal explanation and digestible chunks. Instead of saying everything there is to say, checklists communicate the minimum and depend on the trainee's personal relationship with the trainer to fill in the gaps. This kind of simplicity encourages questions and interaction instead of information overload. In other words, it encourages engagement and true learning.

2. portability

Before the checklists, our training was primarily event-based. We'd invite our entire Kids team into large training gatherings. We'd use time to print the large booklets before each gathering so we could work through all of our policies carefully. As our church grew, we found these kinds of trainings were ineffective. It's rare everyone can come. So how can we ensure all volunteers have been trained on the policies? Enter the checklists. Checklists are easily printed, and they are highly portable. I can quickly print a checklist, pull aside a new volunteer on Sunday, and walk through it before or after a service. A service coordinator, coach, or deacon can meet a new volunteer for coffee and work through the checklist. We haven't dumped training events all together, but, as a supplement, we've found the checklists to be quick and easy in addition to being more individual and personal. 

3. accountability

On our resources page, you'll find a number of helpful ministry guides and checklists you can download for free.  At the bottom of the Kid's Ministry Policies & Procedures checklist you'll see a signature line. This is a place for both the trainer and trainee to sign off that training has been completed. Because the checklist is brief, the signed document doesn't take up much filing space. That is true whether you're using a filing cabinet or a digital file. In the past, we've used two different systems. At one time, we uploaded and attached a scanned copy of the completed training checklists to each volunteer's profile on our church management software. After changing software programs, we've used a spreadsheet to keep track of when training is completed (each volunteer's profile includes a training completion date). These systems allow me to see both that a volunteer has completed training and what version of the training they received (because policies are updated and change over time), so I can track when a training update is needed on an individual basis. 

I'm grateful for Andrew's training genius, and I hope it's been as helpful for you as it has been for our ministry. Do you use training checklists? If so, leave a comment below and let me know of some advantages I may have missed.

Six Training Techniques for Children's Ministry: An Interview With Pat Thayer, Part 2

Pat Thayer is the Area Children's Coordinator for Bible Study Fellowship of Missouri. I had the opportunity to correspond with her recently and interview her about training children's ministry leaders--both in a local church context and a para-church context. 

Be sure to check out the first part of our interview. This second section focuses on six training techniques Pat has found to be effective for training in the local church.  

Jeff:  What training techniques have you found to be effective in the local church?

Pat: Effective training sessions are interactive and informative. Team members want it to be worth their time. It is also best to give small amounts of information or layer the training so that the team member can absorb it. Here are some ways that we approach training at my church:

  1. INTERVIEW: After an application and screening, a welcome interview done by a service coordinator at the service where the person will serve begins the process of training. In addition to developing community and discovering the person's personal and spiritual background, basic safety and security procedures can be reviewed.
  2. OBSERVATION/HANDS-ON: Placing the new team member in the class room with a specially designated person who leads well and has been given some guidance on welcoming the team member and on what to show the new team member makes their first class experience a positive one. 
  3. WEEKLY: Two minute trainings at pre-service meetings on topics such as, "Greeting Children and Parents," "Separation Anxiety," and "Understanding Special Needs" continues to equip all team members.
  4. ONGOING: Additional layers of training on topics, such as, managing the classroom or specifics for your curriculum, can be done in larger doses by scheduling longer training sessions around the times of church services. It is important to create the expectation that each team member will attend these training sessions, so they can learn and grow. These also foster community for the team members.
  5. COACHING: At times, I also go into the classrooms to observe and coach team members. This provides them with coaching for their particular needs in each classroom.
  6. EXAMPLES:  Team members have said that it is helpful for them to see me or the children's ministry leaders teach the kids so they can see how the training looks when put into practice.

I think Pat's six training techniques are incredibly helpful. Is there anything we've left out? What do you do to train leaders? Leave a comment below to let us know.